Management Training in Slovenia

Planning and Risk Assessment is a structured approach to identifying, evaluating, and mitigating potential risks in projects and operations.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to plan effectively and manage risks in projects or operational environments.

By the end of this training, participants will be able to:

• Understand the principles and processes of effective planning.
• Identify and assess potential risks in various scenarios.
• Develop and implement risk mitigation strategies.
• Integrate risk assessment into the overall project lifecycle.

Format of the Course

• Interactive lecture and discussion.
• Group exercises and scenario-based practice.
• Hands-on application using case studies.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training (online or onsite) is aimed at intermediate-level safety professionals and operational managers who wish to enhance their ability to investigate incidents, identify systemic weaknesses, and design effective corrective and preventive actions.

Leadership is the practice of guiding individuals and teams to achieve organizational goals while fostering trust, collaboration, and resilience. Effective leaders balance decision-making, people management, and communication skills with personal well-being.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level leaders, managers, and professionals who wish to strengthen their leadership competencies and apply them in organizational contexts.

By the end of this training, participants will be able to:

• Build leadership practices based on trust and autonomy.
• Understand people management fundamentals and the labor framework.
• Apply strategic decision-making in complex scenarios.
• Foster collaboration with a leadership perspective.
• Use assertive communication in difficult conversations.
• Practice self-management techniques and support leader well-being.

Format of the Course

• Interactive lecture and discussion.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Slovenia (online or onsite) is aimed at intermediate-level to advanced-level board members and directors who wish to enhance their leadership, governance, and decision-making skills.

By the end of this training, participants will be able to:

• Understand the key responsibilities and legal duties of a director.
• Develop effective governance structures and boardroom dynamics.
• Enhance strategic decision-making and risk management capabilities.
• Improve communication, leadership, and ethical decision-making at the board level.

This instructor-led, live training in Slovenia (online or onsite) is aimed at business professionals who wish to target specific organizational areas where process inefficiencies and defects are prevalent.

By the end of this training, participants will be able to:

• Understand the core concepts and principles of Lean Six Sigma.
• Apply the DMAIC methodology to define, measure, analyze, improve, and control processes effectively.
• Develop a plan for Lean Six Sigma deployment within their organization.

This instructor-led, live training in Slovenia (online or onsite) is aimed at beginner-level financial analysts who wish to learn how to use OneStream for financial analysis, reporting, and data-driven decision-making, and prepare for relevant OneStream certifications.

By the end of this training, participants will be able to:

• Understand the core functionalities of OneStream XF.
• Navigate the OneStream interface and workspace.
• Load, transform, and validate financial data.
• Build and analyze financial reports and dashboards.
• Use OneStream’s workflow automation features for financial planning and consolidation.
• Prepare for OneStream certification exams (e.g., OneStream Certified Professional - Financial Modeler (OCP-FM), OneStream Implementation Consultant, etc.).

This instructor-led, live training (online or onsite) is aimed at HR professionals who wish to use analytical methods improve organisational performance. This course covers qualitative as well as quantitative, empirical and statistical approaches.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

The "Lean5S" training is an introduction to the principles of Lean Manufacturing, focusing on the 5S methodology, which includes organizing the workplace, eliminating waste, and improving efficiency. Participants will acquire skills to implement the Sort, Set in Order, Shine, Standardize, and Sustain stages, with an emphasis on workplace safety.

This course is designed to help the attendee to build organizational resilience against a range of threats so that organizations can respond effectively to incidents, maintain the availability of business operations and safeguard its interests. 

Communication skills have long been recognised as essential to professional success and many a career has stalled, faltered or stagnated thanks to a lack of communication skills. Contrary to urban myth, few of us are born with this skill, instead most have either practised or learned from mistakes. This course is designed to assist delegates to improve their communication skills and in consequence their ability to work with others.

Mediation skills are subtly yet meaningfully different. Excellent communication is a pre-requisite but more important is the ability to listen and take note of what is being said. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. This course also covers the wider range of skills, in addition to communication, that are required to be an effective mediator.

A customer care strategy plays an important role in building customer satisfaction, helping you to retain loyal customers and increase levels of repeat business.  Through good customer service you gain the client’s trust, enhance the company’s image and strengthen your competitive advantage in the market. This course focuses on strategies and skills for building lifelong customer relationships by developing valuable and effective customer-care strategies.  Satisfied customers may, through conversations and story-telling, become voluntary ambassadors for your company and are highly likely to recommend your services to others.  This workshop will also help participants communicate effectively, appropriately and clearly in all situations.

OBJECTIVES

• Developing competencies in the area of professional customer care
• Increasing the efficiency of communication with customers
• Attaining the knowledge of how to get to the underlying needs and expectations of customers
• Building strong and sustainable relationships with clients
• Expanding the positive image of the company in the market
• Identifying, reducing, and overcoming objections and barriers
• Learning about personalities and communication preferences when dealing with clients
• Establsihing the ability to create an open environment for communication
• Developing skills to communicate clearly and effectively
• Identifying barriers to effective communication
• Mastering body language and non-verbal communication

METHODS

• Role-playing
• Self-assessment tests
• Exercises in groups
• Individual work
• Practice sessions
• Lectures
• Discussions

LEARING OUTCOMES

At the completion of this course, participants will be able to:

• Adopt a focused customer care strategy
• Identify key customer issues
• Build the professional image of the company
• Adapt to specific customer behaviour styles
• Increase customer loyalty through exceptional customer service
• Develop communication abilities with clients
• Use techniques to build relationships
• Develop a personal action plan to improve customer service skills
• Show gestures of generosity and high quality customer care
• Use techniques to deal with difficult situations
• Recognise barriers to the delivery of outstanding customer service

Audience

Staff who need to be fully prepared to deliver high quality Coaching sessions

• To individual members of their own staff
• To their teams
• To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input

Format of the course

A combination of:

• Facilitated Discussions
• Delegate Coaching sessions – with full feedback

By the end of the course, delegates will be able to:

• Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
• Deliver meaningful Coaching Sessions

Learning Objectives

This COBIT 2019 Foundation course is designed as an introduction to COBIT 2019 and enables you to understand how an integrated business framework for the governance and management of enterprise IT can be utilized to achieve IT business integration, cost reductions and increased productivity. The syllabus areas that this course is designed to cover are:

• New framework introduction
• Key concepts and terminology
• Governance and Framework Principles
• Governance system and components
• Governance and management objectives
• Performance management
• Designing a tailored governance system

Audience

All staff needing a working knowledge of Corporate Governance for their organisation

Format of the course

A highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Examples
• Exercises
• Case Studies

Gain understanding and insights into the value of investing in corporate social responsibility, philanthropy and sustainability. Training is conducted in an interactive form and includes a number of case studies.

This instructor-led, live training in Slovenia (online or onsite) is aimed at current CTOs and upcoming CTOs such as technical directors or technical managers who wish to acquire the technical and managerial perspective needed to be an effective CTO.

By the end of this training, participants will be able to:

• Hire and lead a vibrant and innovative technical team.
• Effectively adopt and manage the technology needed to develop great products.
• Apply useful techniques and strategies for managing products and projects.
• Scale the company business and move it in the right direction.

ISO 9001 Foundation training enables you to learn the basic elements to implement and manage a Quality Management System (QMS) as specified in ISO 9001. During this training course, you will be able to understand the different modules of a QMS, including QMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

After completing this course, you can sit for the exam and apply for a “PECB Certified ISO 9001 Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework and management approach.

Who should attend?

• Individuals involved in Quality Management
• Individuals seeking to gain knowledge about the main processes of Quality Management Systems (QMS)
• Individuals interested to pursue a career in Quality Management

The “PECB Certified ISO 9001 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competency domains: h Domain 1: Fundamental principles and concepts of a Quality Management System (QMS) h Domain 2: Quality Management System (QMS)

Upon the successful completion of the exam, you can apply for the “PECB Certified ISO 9001 Foundation” credential.

General Information

Certification fees are included on the exam price

Training material containing over 200 pages of information and practical examples will be distributed

A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued

In case of exam failure, you can retake the exam within 12 months for free

ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001. During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization’s customer satisfaction and overall performance and effectiveness. 

After mastering all the necessary concepts of Quality Management Systems, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Implementer” credential. By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 9001 in an organization. 

Who should attend?

• Managers or consultants involved in Quality Management
• Expert advisors seeking to master the implementation of a Quality Management System
• Individuals responsible for maintaining conformance with QMS requirements
• QMS team members

General information

• Certification fees are included on the exam price
• Training material containing over 450 pages of information and practical examples will be distributed
• A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
• In case of exam failure, you can retake the exam within 12 months for free

 Who should attend: Managers interested in improving productivity by implementing 5S and who want to make sure they are starting this vital concept the right way.

This training course has been created for professionals from all sectors. It can be tailored to dental clinics, laboratories, offices etc. It is not designed for academic purposes, but offers practical advice how to implement 5S

The course is aimed at leaders and agents for change who want to make sure that they are introducing 5S the right way.

Each course member will have the opportunity to get hands on experience through a number of exercises to demonstrate that 5S works

Upon completing the training you will:

• Understand how  5S works and improve efficiency by 10 to 30%
• Be able to indentify sources of waste and improve profitability
• Understand the reasons for the five step process and know how to implement it
• Have the tools and procedures in order to improve processes
• Develop a concrete plan to introduce 5S to your workplace

If you are thinking about improving workplace efficiency, winning more orders and satisfying your customers while improving safety, you cannot afford not to take this course

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to introduce, implement, and sustain 5S practices effectively in their organization.

Audience

Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the different skills required for Managing and for Leading
• Develop their team in the most-effective way
• Explain how best to deliver Change in their part of the organisation
• Manage staff performance better
• Successfully negotiate their preferred solutions
• Explain how to deal with the difficult situations they may encounter in the office

This instructor-led, live training in Slovenia (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

Audience

Staff who need to be fully aware of the issues surrounding People and Team Management for:

• Themselves
• Their colleagues (peers)
• Their bosses
• Their team members
• Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and
• Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others’ behaviour
• Understand the strengths and weaknesses of the various communications media available
• Appreciate how to manage, motivate and develop their team members
• Manage their internal and external customers and stakeholders
• Explain how to deal with the difficult situations they may encounter in the office

Procurement professionals often deal with a myriad of activities from developing sourcing strategies to negotiating contracts and managing supplier relationships.  The skills required to perform their roles effectively are therefore just as wide-ranging.  Procurement professionals are expected to be good communicators and project managers, have sound commercial and financial awareness and be great influencers and negotiators.

Audience:

• All Management Roles
• Accountable Managers, Safety or Risk Post Holders
• Prospective Managers looking to elevate their risk & safety management skills.

Overview:

The course introduces the discrete elements of a modern risk management process through the development of a Safety Management System (SMS). The course demonstrates how they can be used to manage risk within modern socio-technical systems. The establishment of an effective SMS is an increasingly popular methodology for the management of risk in complex and safety critical systems. The course will give candidates the ability of building and adapting safety and risk systems within their own area of expertise. The concept of SMS is not new but is increasingly being applied by regulation to more high-performance industries and accreditation schemes. The course uses high residual-risk industry SMS frameworks as benchmarks. The principles are explored by consultant practitioners using a combination of theory and extensive practical experience. The boundaries between other management systems, such as Quality and Environmental, will be discussed.

By the end of this training, participants will be able to:

• Understand the foundations of safety management systems.
• Identify strategies to mitigate the impact of new and developing technologies by applying SMS principles.
• Develop the structure of their own Safety & Risk Management System against a benchmark.

Format of the Course:

• Facilitated and group discussion.
• Scenario based presentations, briefings and accident analysis.
• Break out scenario workshops and group presentation.

This instructor-led, live training in Slovenia (online or onsite) is aimed at supply managers and personnel who wish to adopt a quality-centric approach to managing suppliers.

By the end of this training, participants will be able to:

• Adopt a proactive and collaborative approach for enhancing supplier quality.
• Clearly define and communicate supply specifications and requirements.
• Explore different Supplier Quality Management Systems (QMS) and apply an analytical approach to choose the most suitable one.
• Use a QMS system to continuously monitor, inspect and audit supply chains.
• Ensure that suppliers provide the highest quality products and services.

Audience

Senior Managers who need an insight into the issues of Strategic Management and its application

Format of the course

A combination of:

• Facilitated Discussions
• Slide Presentations
• Case-Studies and Examples

By the end of the course, delegates will be able to:

• Define issues underpinning successful strategic leadership and the link to a strong organisational climate
• Describe a range of strategic business models and their potential implications for their own business
• Define the critical concepts underpinning building high performing teams and managing change
• Define and use key financial measures of strategic success

This workshop is 50% discussions, 50% Practical.

This training course is for all people working in or with high-performance IT delivery teams (such as DevOps and Scrum) that are responsible for or heavily involved in quality engineering such as QA professionals, testers and operations people. Other relevant roles include business analysts, product owners, developers, quality engineers, users, scrum masters, agile coaches, release train engineers, etc.

In today’s IT world cross-functional teams are expected to deliver business value with the right quality at speed. TMAP® supports this new way of working towards built-in quality which goes beyond just testing.
Performing QA & testing activities in an organization requires a wide variety of knowledge and skills. This training course enables professionals to perform these operational activities.

This course includes the cost of the TMAP® High-performance quality engineering exam voucher. The exam is taken in collaboration with iSQI. With this voucher the exam can be scheduled on a date and location of your choice.

The internationally recognised TMAP® High-performance quality engineering certification confers and attests to the knowledge and skills that are essential for any individual responsible for or heavily involved in quality engineering.

You may be seeking your first board seat. You may have gained a board role, and need to prepare for that first board meeting. A company may want to bring its rising managers and diverse talents up to speed on what they must know for boardroom inclusion and effectiveness. This one-day program will give you all you need to know to be effective, informed and ready the moment you walk through those boardroom doors.