Management Training in Ljubljana

This instructor-led, live training in Ljubljana (online or onsite) is aimed at intermediate-level to advanced-level finance and asset management professionals who wish to optimize asset tracking, control, and compliance with international financial reporting standards (IFRS).

By the end of this training, participants will be able to:

• Classify and configure fixed assets according to IFRS regulations.
• Manage asset creation, acquisition, and capitalization.
• Implement control measures for asset tracking and monitoring.
• Apply appropriate depreciation and amortization methods.
• Process asset movements, transfers, and disposals effectively.
• Ensure compliance with financial reporting and audit standards.

This instructor-led, live training in Ljubljana (online or onsite) is aimed at advanced-level professionals who wish to gain the skills to handle complex Six Sigma projects and take a leadership role in Six Sigma and Lean implementations.

By the end of this training, participants will be able to:

• Develop an in-depth understanding of advanced Six Sigma and Lean methodologies and tools.
• Lead complex process improvement projects that align with organizational strategies.
• Perform complex statistical analyses and make data-driven decisions.
• Effectively lead change initiatives and build a culture of continuous improvement.

This instructor-led, live training in Ljubljana (online or onsite) is aimed at intermediate-level internal auditors who wish to enhance their audit effectiveness by applying structured RCA techniques.

By the end of this training, participants will be able to:

• Understand RCA methodologies and their role in internal auditing.
• Identify and analyze the root causes of audit findings.
• Apply RCA tools such as the 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA).
• Develop corrective and preventive action plans based on RCA findings.
• Integrate RCA into the internal audit process to improve risk management.

This instructor-led, live training in Ljubljana (online or onsite) is aimed at business professionals who wish to learn how to develop applications and perform process automation even without any IT background.

By the end of this training, participants will be able to:

• Understand Citizen development and learn common Citizen Developer actions.
• Learn how to perform process automation.
• Automate tasks within business applications.

This instructor-led, live training in Ljubljana (online or onsite) is aimed at intermediate-level professionals who wish to develop a systematic approach to identifying, analyzing, and resolving problems using RCA methodologies.

By the end of this training, participants will be able to:

• Understand essential concepts of RCA and continuous improvement cycles.
• Apply different RCA tools to identify the root cause of problems.
• Develop and implement effective problem-solving strategies.
• Integrate RCA into organizational improvement and prevention efforts.

This instructor-led, live training in Ljubljana (online or onsite) is aimed at beginner-level SAP consultants who wish to gain practical experience and develop a comprehensive understanding of the Employee Central module.

By the end of this training, participants will be able to:

• Gain in-depth knowledge of the SuccessFactors Employee Central module.
• Understand and configure essential module components, including provisioning, security, and data management.
• Perform basic and complex support and maintenance configurations.

This instructor-led, live training (online or onsite) is aimed at HR professionals who wish to use analytical methods improve organisational performance. This course covers qualitative as well as quantitative, empirical and statistical approaches.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.

Audience

Anyone who is looking to enhance their assertiveness skills

Aim

This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.

Objectives

By the end of the programme the participants will:

• Understand and overcome the barriers to being assertive
• Recognise behaviour traits within yourself and others and learn effective strategies for managing them
• Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
• Effectively manage difficult situations.

AML/CTF Governance and Risk Oversight is a strategic training program focused on strengthening organizational resilience against financial crime through effective governance, risk management, and regulatory alignment.

This instructor-led, live training (online or onsite) is aimed at intermediate to advanced-level Board Members, Senior Executives, Compliance Officers, AML Officers, and Risk Professionals who wish to use structured AML/CTF frameworks to enhance oversight, reduce regulatory exposure, and protect institutional reputation.

The 2-days workshop attempts to equip technical and administrative professionals with the analytical and creative thinking competencies. In general, participants will sharpen their left-brain and right-brain thinking skills, and learn to apply them in various work related situations. Participants will many be familiarized with many proven techniques and tools that could be used to analyze, correlate, justify, and conclude information.

The Advanced Product Quality Planning (APQP) course is designed to provide participants with a comprehensive understanding of the APQP process and its application in product development and launch. This course will cover the key concepts, tools, and techniques used in APQP, enabling participants to effectively plan and manage quality throughout the product development lifecycle. Through practical examples, case studies, and interactive exercises, participants will develop the skills and knowledge necessary to successfully implement APQP in their organizations and ensure the delivery of high-quality products to customers.

This course is designed to help the attendee to build organizational resilience against a range of threats so that organizations can respond effectively to incidents, maintain the availability of business operations and safeguard its interests. 

Objective:

Helping Business Analysts to understand how to efficiently model and validate their business processes and resources in order to increase business agility of their organization on the basis of their target architecture and changing market needs.

This 2 day training course aims at helping delegates to learn how to model their business processes and resources in order to adapt them to changes of their goals, strategies and impacted capabilities as part of the target architecture. On the basis of the key elements of business performance (strategies, tactics, KPI, business capabilities, etc...), delegates learn there how to elaborate a vision centric business process and resource cartography. Then, only using the appropriate BPMN and UML notation adapted to their language, they understand how to adapt them to changing strategies, tactics and policies.

A customer care strategy plays an important role in building customer satisfaction, helping you to retain loyal customers and increase levels of repeat business.  Through good customer service you gain the client’s trust, enhance the company’s image and strengthen your competitive advantage in the market. This course focuses on strategies and skills for building lifelong customer relationships by developing valuable and effective customer-care strategies.  Satisfied customers may, through conversations and story-telling, become voluntary ambassadors for your company and are highly likely to recommend your services to others.  This workshop will also help participants communicate effectively, appropriately and clearly in all situations.

OBJECTIVES

• Developing competencies in the area of professional customer care
• Increasing the efficiency of communication with customers
• Attaining the knowledge of how to get to the underlying needs and expectations of customers
• Building strong and sustainable relationships with clients
• Expanding the positive image of the company in the market
• Identifying, reducing, and overcoming objections and barriers
• Learning about personalities and communication preferences when dealing with clients
• Establsihing the ability to create an open environment for communication
• Developing skills to communicate clearly and effectively
• Identifying barriers to effective communication
• Mastering body language and non-verbal communication

METHODS

• Role-playing
• Self-assessment tests
• Exercises in groups
• Individual work
• Practice sessions
• Lectures
• Discussions

LEARING OUTCOMES

At the completion of this course, participants will be able to:

• Adopt a focused customer care strategy
• Identify key customer issues
• Build the professional image of the company
• Adapt to specific customer behaviour styles
• Increase customer loyalty through exceptional customer service
• Develop communication abilities with clients
• Use techniques to build relationships
• Develop a personal action plan to improve customer service skills
• Show gestures of generosity and high quality customer care
• Use techniques to deal with difficult situations
• Recognise barriers to the delivery of outstanding customer service

In an increasingly globalised world, we work in more multicultural environments where conflicts between individuals and groups are possible. The fundamental belief behind conflict resolution is that conflicts are unavoidable but that they are manageable.

Assertiveness, self-confidence, negotiation ability, interpersonal and other skills are pivotal in supporting conflict resolution. In our everyday life, we encounter many occasions where we consciously or unconsciously (with family members, friends, clients, business partners) manage conflicts. Mastering conflict resolution helps to resolve conflicts effectively, as well as helping us to communicate better, persuade efficiently, improve business results as well as enhancing organisational and personal behavior and performance.

This course offers a mix of theories and concepts, combined with group exercises and individual activities to enable delegates to share ideas and develop their skills.

Objectives:

• To understand the fundamentals and nuances of conflicts in organizations
• To explore key concepts, factors, theories, types, and models in conflict resolution
• To discover the personality types, leadership styles supporting negotiation skills
• To learn the art of assertiveness and self-confidence
• To experiment, experience and practice conflict resolutions 

This instructor-led, live training in Ljubljana (online or onsite) is aimed at current CTOs and upcoming CTOs such as technical directors or technical managers who wish to acquire the technical and managerial perspective needed to be an effective CTO.

By the end of this training, participants will be able to:

• Hire and lead a vibrant and innovative technical team.
• Effectively adopt and manage the technology needed to develop great products.
• Apply useful techniques and strategies for managing products and projects.
• Scale the company business and move it in the right direction.

Audience

• Their colleagues
• Their bosses
• Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and
• Case Studies

By the end of the course, delegates will be able to:

• Understand conflict and its effect on ourselves and others
• Define assertive and non-assertive behaviours
• Appreciate the need for self-management before managing others
• Develop capability in engaging conflict assertively
• Build confidence through demonstrations and practical simulations

Audience

• Staff who need to be fully aware of the issues surrounding Influencing and Avoiding Conflict with : 
  • Their colleagues
  • Their bosses
  • Their internal and external customers and stakeholders

Course Objectives

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others’ behaviour
• Understand the strengths and weaknesses of the various communications media available
• Manage their internal and external customers and stakeholders

Format

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and 
• Case Studies

TARGET GROUP:

• Anyone in the organization who wants to improve their competencies, (attitude, knowledge, skills) in the area of leadership and management psychology.
• Managers who want to improve their competencies in leadership and management.
• Entrepreneurs

EDUCATIONAL PURPOSE OF THE TRAINING:

Training, in the form of practical work workshops, aimed at training to improve skills in the area of management and leadership. The training will prepare you to manage human capital. Trainees will acquire skills in the areas of: a. management,
leadership and inspiring others to action; b. motivating, building commitment, increase determination and morale; c. evaluating and developing employees; d. delegating tasks and authority; e. organizing and planning work and setting goals; f. enforcing and giving feedback.

OBJECTIVES OF ATTENDING THE TRAINING:

You will learn modern models and tools from the field of leadership and management.
You will raise to a higher level, key interpersonal skills in the areas of leading people and teams and situational management.

BENEFITS OF ATTENDING THE TRAINING:

You will practice the models, tools and techniques you learned, increasing your level of skills that have the greatest impact on leading people and managing a team.

THE TRAINING WILL STRENGTHEN YOUR KNOWLEDGE:
From the area of leadership and management psychology.

THE TRAINING WILL STRENGTHEN SKILLS IN THE AREA OF:

• Selecting models, tools and techniques appropriate to the situational context
• Leading people and managing teams.
• Increasing your influence to change the actions and behaviors of your team.
• The ability to build high commitment and morale in teams.
• The ability to select rational and emotional arguments that increase our influence on the decision-making process of others.
• The ability to diagnose the needs of others.
• The ability to neutralize resistance to change.
• The ability to manage emotions and stress.

TRAINING WILL STRENGTHEN COMPETENCIES:

• Exerting influence, in the process of management and leadership.
• Reading the context of a situation and selecting the right models, tools and techniques of situational leadership.
• Managing yourself and teams in a volatile and unpredictable environment.

Lean Distribution refers to the application of Lean Manufacturing concepts to distribution, logistics and supply chain operations. The focus is on adding value for customers, while identifying and eliminating waste—anything that doesn't add that value.

In this instructor-led, live training, participants learn the methodology, teams and tools needed to implement Lean within their own distribution centers and supply chain operations while establishing a culture of continuous improvement.

The training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Some of the concepts covered include:

• Calculating the true cost of fulfillment
• Lowering total costs across the supply chain
• Overcoming resistance to change
• Cultivating leadership and instilling a mindset of Lean thinking across the organization

Format of the course

• Part lecture, part discussion, exercises and hands-on practice

Maintaining a high level of productivity in today's successful businesses takes work and continuous learning in a variety of management skills and techniques. To be successful in daily work tasks, knowledge and skills in management techniques must be learned, practiced, and implemented. People in all types of organizations find themselves needing to find more productive methods of planning work and tasks, setting appropriate goals, using good interpersonal skills, and using effective means of making decisions. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.

Objectives

• Use simple frameworks for planning, including allocating and managing priorities, scheduling work, working proactively and reactively and project planning
• Learn leadership techniques to do work planning and establish priorities
• Learn management techniques to plan, establish priorities and set and maintain goals
• Understand and develop the skills necessary to get assigned work completed on time.
• Use basic planning project tools to plan a work strategy
• Set goals and targets effectively and efficiently
• Learn how to establish and maintain task deadlines
• Understand the characteristics of colleagues who assist in our work assignments
• Develop positive interpersonal techniques for better management of our work
• Learn how to plan work balancing the constraints of time, cost, scope and quality
• Understand the role of stakeholders in a project and learn techniques of stakeholder management
• Develop techniques to deal with organizational change, including delegation and empowerment
• Develop communication and human interaction skills with others
• Understand and develop skills necessary to set goals in a strategic and organizational context
• Consider methods of improving decision-making
• Understand how delegation can be used in the setting of goals and planning
• Identify decision-making processes and how they impact on organizations
• Develop the ability to make higher quality decisions as individuals and teams
• Build and maintain effective and efficient planning procedures and processes
• Integrate planning management functions into the overall mission of the organization
• Develop skills for leaders which will raise their capability, skill and morale
• Improve preparedness to deal with task and work contingencies
• Improve performance in setting and completing work objectives
• Allow teams and leaders to better meet challenges of dynamic, constant change
• Establish organizational and personal decision-making capabilities

Audience

Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the different skills required for Managing and for Leading
• Develop their team in the most-effective way
• Explain how best to deliver Change in their part of the organisation
• Manage staff performance better
• Successfully negotiate their preferred solutions
• Explain how to deal with the difficult situations they may encounter in the office

This Mentoring training course will help to fill the gap and deliver guidelines that are useful for anyone in a mentoring relationship.

This instructor-led, live training in Ljubljana (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

INTRODUCTION

Globalisation, transformed markets, intense competition and new technologies have converged to make organisational management focus more sharply on making certain that every internal programme and project achieves all intended results. Stakeholders are demanding that the internal and external forces of change are managed with the type of programmes that will enable the organisation to thrive in the face of change. Holding departments accountable for results is the essence of this unique seminar that presents the principles and practices on which Results-Based Management (RBM) is founded.

This Results-Based Management training course enables staff and managers to align, develop and review ongoing planning and reporting that is essential to the success of any public or private programme. This training seminar provides an understanding of the processes needed to bring different business teams together to (a) better manage and measure the outcomes of their respective programmes and projects; (b) keep a project under control; and (c) achieve stated objectives and goals.  

This training course will highlight:

• The multiple processes of Results Based Management (RBP)
• The critical role of monitoring in demonstrating the performance of programs and projects and in steering the implementation process towards the intended results
• Developing realistic programme objectives and measures to assess project outcomes and impact
• Developing a results-based project framework
• Project and program scheduling and reporting
• Monitoring, evaluating and strengthening the effectiveness of a program

OBJECTIVES

This training course is designed to achieve five key objectives.  At the end of the session you will learn how to:

• Apply current best practices in Results-Based Management (RBM) 
• Demonstrate how to realise the potential for Results-Based Management (RBM) 
• Design a RBM approach for involving all stakeholders
• Control RBM projects and measure outcomes
• Enable your teams to apply Results-Based Management (RBM) in their own activities

TRAINING METHODOLOGY

This training seminar uses a number of learning tools including but not limited to:

• Case studies on real life examples of RBM
• Round table discussion groups to review and qualify the actual projects - ongoing or at the planning stage - by members of the group
• Video references on examples of the skills necessary to achieve results
• Presentation media on the steps to achieve RBM
• Open discussions on ideas and experiences with the participants

ORGANISATIONAL IMPACT

The organisation will benefit from this training seminar in the following ways:

• Improve the understanding of the principles, norms, standards, processes and responsibilities governing planning, monitoring and evaluation
• Overcome any resistance to using Results-Based Management
• Develop more efficient methods of controlling cost and outcomes
• Help staff members bring results to the forefront of their ongoing planning and reporting documents on a regular basis
• Overcome the pitfalls of project plans that delay and burden projects

PERSONAL IMPACT

The participants of this RBM training seminar enjoy many benefits personally and professionally in the following manner:

• Helping staff learn to focus on the issues that deliver the maximum results to their on-going planning and hard work
• Improving the communication skills that win over important stakeholder “buy-in” to improve their expectations to gain their power of influence
• Reduce the risks of carrying forth long projects that could lead to disappointing results and possible failure
• Learn the importance of monitoring and evaluation techniques to indicate the way to successful results
• Overcome the resistance from stakeholders by enabling solid evidence that secures your funding

WHO SHOUD ATTEND?

The NobleProg course “Result-Based Management” is designed to benefit experienced managers from any specialism within your organisation who have responsibility for successful execution of programmes and projects. It will develop high level managerial skills that are vital in achieving and sustaining continuous performance improvement.

This training course will particularly benefit the following professionals:

• Strategic and Operational Planning Specialists
• Supply Chain and Logistics Team Members
• Financial Managers
• Marketing and Business Development Staff
• Human Resource Managers

This training course is designed to provide professionals with a comprehensive understanding of root cause analysis and corrective action implementation. Participants will learn to distinguish between the root cause of a problem and the root cause of non-detection, utilize various analysis tools, and understand the differences between corrective actions and corrections. The course will also cover methodologies for verifying the effectiveness of implemented actions and introduce the 8D problem-solving process.

Benefits:

• Develop the ability to identify and address the root causes of problems effectively.
• Gain proficiency in using key analytical tools and techniques.
• Learn to implement and verify corrective actions to prevent recurrence of issues.
• Improve process reliability and quality within your organization.
• Foster a culture of continuous improvement and proactive problem-solving.

The training allows you to learn in practice aspects of risk management in projects. As part of the training participants learn about international standards-based procedures, techniques and tools used in many organizations that allow them to plan the management of challenges in projects, classify them and prepare to consciously manage situations with low predictability and crisis situations.
The training is dedicated to those interested in developing competence in risk management - one of the main elements of conscious management of Project Managers, Scrum Masters.
The training consists of a substantive part, workshops, practical examples.

Audience:

• All Management Roles.
• Accountable Managers, Safety or Risk Post Holders.
• Experienced Managers looking to elevate their risk & safety management skills.

Overview:

This course explores the primary influences on safety, risk and potential corporate liability. All three areas warrant particular study as all are undergoing considerable change as we head into the twenty-first century. The course adopts a ‘systems thinking’ approach as a method to manage complex systems. The current global pandemic has accelerated change in many areas of corporate strategy and this course aims to dilute some of the main themes within contemporary management thinking. We consider how to effectively mitigate some of the emergent threats which from the onset of digitalisation within our society. The course has a number of high-profile case studies from various industries which are analysed and discussed collectively and presented from various perspectives by the candidates. Cultural assessment techniques will be explored and applied to real world data. Candidates will experience mock cross examination by the presenters, to give then some appreciation of what the various legal systems look for when assessing corporate liability when risk mitigation has failed. The course provides the candidates with the confidence to directly engage with risk-based decisions within a complex operating environment.

By the end of this training, participants will be able to:

• Understand the foundations of corporate criminal liability.
• Understand the nature of complex systems and how to manage within them.
• Identify strategies to mitigate the impact of new technologies on risk strategies.
• Enhance the resilience of their risk management system.

Format of the Course:

• Facilitated and group discussion.
• Scenario based presentations, briefings and case study analysis.
• Break out scenario workshops and group presentation.

Are you struggling with implementing Agile in your organization? Is the change too prescriptive? Are your teams overburdened and less productive but still too resistant for a revolutionary change?

Choose the “Alternative Path to Agility” and implement an evolutionary and humane Change Management Method which doesn’t change your process but improves it.

The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change. It starts with what you do now and respects current roles, responsibilities and job titles. This allows organizations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risk associated with complex change programs.

If your team is overwhelmed, Kanban can help you to get your work under control. Kanban is a new technique for dynamically managing your process and revealing bottlenecks.

This training provides the skills and knowledge you need to apply Kanban in your work and learn how to determine what to work on now, what to leave until later and what to take off the to-do list forever.

Learning Outcomes

This 1-day course teaches the basics of the Kanban Method® and serves as the entry level and starting point to an alternative path to agility.

Attendees should become familiar with the Kanban Method. They should be able to design and implement a basic Kanban board. They should be able to understand work item types and the risks associated with specific work items. They should be familiar with a variety of different Team Kanban board designs and styles and know how to choose a design that is best suited for their context. They should be aware of the training roadmap and the value and benefits to be derived at each step on the “alternative path to agility.”

Who Should Attend

This course is designed for any professional who is part of a product development or knowledge work environment and who is interested in discovering how Kanban can help improve working environments. Kanban works across multiple functions of an organization, from senior members of staff looking to adopt Lean Management to members of delivery teams willing to improve their working practices. Previous attendees to our classes have been in roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals

You may be seeking your first board seat. You may have gained a board role, and need to prepare for that first board meeting. A company may want to bring its rising managers and diverse talents up to speed on what they must know for boardroom inclusion and effectiveness. This one-day program will give you all you need to know to be effective, informed and ready the moment you walk through those boardroom doors.