Online Soft Skills Training in Slovenia

This instructor-led, live training in Slovenia (online or onsite) is aimed at beginner-level office managers who wish to learn knowledge and skills in filing techniques and documentation management.

By the end of this training, participants will be able to:

• Understand the principles of effective filing systems.
• Learn techniques for managing and controlling both physical and electronic documents.
• Develop skills in creating, maintaining, and archiving records.
• Apply best practices for documentation management to improve organizational efficiency.

This instructor-led, live training in Slovenia (online or onsite) is aimed at beginner-level professionals who wish to explore fundamental ethical theories, develop ethical decision-making skills, and understand the role of protocol in maintaining integrity and professionalism.

By the end of this training, participants will be able to:

• Understand fundamental ethical theories and principles.
• Develop skills for ethical decision-making.
• Recognize the significance of protocol in professional settings.
• Learn to navigate ethical dilemmas and conflicts of interest.
• Understand the role of ethics and protocol in different industries.

This instructor-led, live training in Slovenia (online or onsite) is aimed at intermediate-level product managers who wish to learn to align strategic goals with operational projects, while mastering leadership techniques to effectively lead cross-functional teams.

By the end of this training, participants will be able to:

• Strengthen leadership and decision-making capabilities.
• Enhance strategic planning and execution skills.
• Build project management expertise for effective project delivery.
• Develop skills specific to product ownership, focused on banking and financial sector projects.
• Learn to balance strategic objectives with operational project goals.

This instructor-led, live training in Slovenia (online or onsite) is aimed at beginner-level to intermediate-level subject-matter experts (SMEs) who wish to transition into instructor roles and improve their ability to train others effectively.

By the end of this training, participants will be able to:

• Understand how adult learning occurs and apply appropriate instructional methods.
• Organize training sessions effectively using structured planning techniques.
• Enhance communication skills for better knowledge transfer.
• Engage multi-generational audiences with customized training approaches.
• Develop workshops with clear objectives, dynamic content, and interactive teaching methods.
• Handle challenging training situations and difficult learners with confidence.
• Prepare, practice, and deliver impactful training sessions.

This instructor-led, live training in Slovenia (online or onsite) is aimed at intermediate-level to advanced-level commercial management professionals who wish to strengthen their interpersonal and decision-making skills for improved business outcomes.

By the end of this training, participants will be able to:

• Enhance customer interactions through anticipation, assertive communication, and market knowledge.
• Strengthen teamwork, adaptability, and problem-solving skills.
• Develop effective decision-making, disciplined execution, and delegation techniques.
• Improve negotiation, innovation, and change management skills.

Who should attend

Individual contributors, Managers, Team leaders, whose success depends on their ability to communicate clearly, to be understood and to influence how another person performs, and create positive working relationships.

Course description

Individual and team success depends upon the ability of individuals to communicate with others, face to face, as well as virtually. Every interaction with another person determines how you are perceived and every interaction is an opportunity to develop trust and exert positive influence. Whether presenting one to one or to an audience of one thousand, conveying information to a project team or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives.

This course develops your ability to focus on your outcome, tune in to your audience and develop your message for clarity and impact. Your ability to create an environment for open discussion and ongoing dialogue is crucial for communication success. The communications skills covered in this course will increase your ability to exercise choice and control for every type of conversation, influence with out authority and improve quality of relationships and productivity.

 Mastering PowerPoint beyond the basics reveals how to build polished, scalable presentations that command attention. Dives into slide and handout master customization, template creation, SmartArt for visual process mapping, and deep Excel integration for live-linked data dashboards and charts. Equips professionals with power-user workflows across add-ins like Office Timeline and Poll Everywhere to accelerate complex deck production, streamline review cycles, and deliver impactful business presentations.

PowerPoint professionals seeking polished presentations can benefit from advanced slide design techniques that transform basic content into visual stories. This course dives into core principles of slide composition, chart and infographic creation, and image editing, while building practical skills in visually distributing elements, emphasizing key information, and personalizing the working environment. Professionals walk away with actionable strategies for crafting clean, compelling slides and delivering confident presentations with structured public speaking techniques.

In an ever-evolving world of automation, AI, and digital acceleration, it’s not just our tools that are changing — it's how we think, relate, decide, and show up at work.

To thrive in this transformation, we must evolve the skills that make us irreplaceably human:

• Clear, grounded communication
• Critical, independent thinking
• Deep, trust-based collaboration
• Emotional resilience and presence

This high-impact workshop helps hybrid teams reclaim their voice, value, and confidence in a tech-enhanced workplace — without ever needing to “compete with the machine.”

This instructor-led, live training in (online or onsite) is aimed at team leaders and middle managers who want to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs with practical standards (red flags, second source).
• Set accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This course offers a comprehensive and practical introduction to the phenomenon of burnout, one of the most pressing challenges in modern workplaces. Participants will explore the difference between stress and burnout, identify personal and professional risk factors, and learn how to recognise early signs of exhaustion — both in themselves and in others.

Through guided reflection, self-assessment tools, and group discussions, the programme encourages participants to develop awareness, resilience, and personal coping strategies. It also highlights the role of organisations and leaders in creating a supportive environment that prevents burnout and promotes psychological wellbeing.

The session combines theory, self-diagnosis, and practical exercises to ensure that every participant leaves with a clear action plan for maintaining balance and energy in their professional life.

Change management is a process aimed at effectively implementing change within an organization to achieve desired goals and adapt to changing environments. It requires understanding the reasons why change is necessary and identifying areas that need modification, as well as clearly defining the objectives and benefits that the change will bring. Change management is a dynamic process that demands flexibility, openness to feedback, and readiness to adjust strategies based on people's reactions and changing conditions. It is also crucial to recognize that changes are not always easy, which is why it is important to create a plan that takes into account both organizational goals and individual needs during the change process.

If you want to:

• understand why some people do not respond to what you say to them,
• improve your relationship with your spouse, children, boss, co-worker, etc...
• expand the scope of their personal skills in communication with other people,
• learn how to quickly feel better, safer, quieter and just as you like,
• make other people interested in your own person and to make them to like you

this course is for you!

Communication tools that you learn are from different fields of NLP, psychology, psychotherapy, hypnotherapy. This accumulated knowledge based on the latest research and developments in these areas. Hundreds of hours of study, reading, listening and viewing materials, books and movies, and psychological consultations available in the form of a lecture with exercises.

Target group

• Anyone in the organization who wants to improve their competencies, (attitude, knowledge, skills) in the area of sales psychology
• Salespeople and managers who want to improve their sales competencies
• Sales or customer service employees who are involved in the process of b2b or b2c sales
• Entrepreneurs who are in the business of selling services or products

EDUCATIONAL OBJECTIVE OF THE TRAINING:

The training prepares you to manage the sales process, with particular focusing on practical skills at all key stages of the process. Participants in the course will learn how they can influence the customer's buying process and their sales process, at the different stages of both processes. The overarching result of the of the course will be an increase in sales skills. Participants will apply the knowledge acquired during the course and qualitative gains in key interpersonal skills, to increase their effectiveness in sales.

Educational purpose of the training

• You will learn modern sales models, tools and techniques to use in b2b and b2c sales processes.
• You will plan an effective sales strategy, using the models you have learned, tools and techniques, and you will describe the sequence of key events in your sales process that has the greatest impact on the sales outcome.
• You will raise to a higher level, the key interpersonal skills that will allow you to
• You will increase your effectiveness in sales.

Benefits of attending the training

You will practice the models, tools and techniques you have learned, increasing your level of skills that have the greatest impact on your sales results.

The training will strengthen your knowledge

• From the area of sales psychology
• From the area of building an effective strategy and effective sales processes
• From the area of managing yourself in all key sales processes, which have the greatest impact on your sales goals

The training will strengthen skills in the area of

• Selecting sales models, tools and techniques appropriate to the situational context
• Increasing your influence on the results achieved in sales
• The ability to build values and sales arguments
• The ability to select values and sales arguments that respond to the customer's needs and goals
• The ability to design the sales process, to determine the activities and behaviors that have the greatest impact on the outcome, at the different stages of your sales process
• The ability to select sales arguments that result in a business case and return on investment
• The ability to diagnose customer needs
• The ability to conduct a sales conversation, using the developed sales arguments to effectively influence the customer's buying process
• The ability to manage customer objections

Training will strengthen competencies

• Influencing, in the sales process, with the use of substantive arguments and business justification
• Reading the context of the situation and selecting the right models, tools and techniques
• Managing your actions in the main sales processes

The participants after the training

• Distinguishes and understands the specific conditions of customer behavior and actions, at the individual stages of the sales process, which allows him to effectively select adequate actions, thereby increasing his/her effectiveness in action, at the various stages of the sales process.
• Leads to the finalization of the sales conversation, which guarantees the satisfaction of the the needs of both parties to the transaction.
• Adopts a win-win attitude during the sale to satisfy the goals and needs of of both parties to the transaction, which influence the building of a long-term relationship with the customer
• Actively listens to and understands from what the positions expressed by the customer and the customer's needs and effectively collaborates with the customer to develop an agreement win-win in the sales process
• Selects adequate sales arguments to meet the needs, problems, goals business and personal interests of the customer, from which the greatest return on investment is derived for the customer
• Recognizes and counteracts customer pressure and manipulation.
• Effectively manages customer objections.
• Increases his/her effectiveness in acting at key stages of the sales process.
• Manages his actions effectively, in the main sales processes, thereby increasing its sales effectiveness.

“Most hybrid teams are coordinating. Few are truly connecting.”
Let’s fix that—with a proven experience that builds Emotional & Cultural Intelligence across teams and generations.

As workforces become more culturally diverse, emotionally complex, and physically distributed, traditional soft skills are no longer enough. This immersive experience fuses Cultural Intelligence (CQ), Emotional Intelligence (EQ), and Hybrid Collaboration Design into one high-impact, experiential learning journey.

Equip your teams to thrive across time zones, mindsets, and mindscapes.

The 5-day DesignThinkers Global Bootcamp provides a unique opportunity to learn from internationally recognized and highly experienced Service Design & Design Thinking practitioners. Under the guidance of our seasoned facilitators, familiarize yourself with the divergent/convergent model of the Double Diamond, and solidify your new Design Thinking mindset by practicing on a real-life project.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

The Finance for Non-Finance Managers training is a highly sought-after program designed for professionals seeking a practical understanding of finance. This interactive 1-day training provides a comprehensive overview of key finance areas, supplemented by a course guide-book and numerous worked examples to facilitate learning. Upon completion, participants will receive a course completion certificate.

This instructor-led, live training in Slovenia (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to provide practical tools for navigating conflicts, delivering constructive feedback, and maintaining professional authority under pressure. This training is specifically crafted to help professionals bridge the gap between technical expertise and interpersonal influence, ensuring their ideas are not just heard, but understood and acted upon.

By the end of this training, participants will be able to:

• communicates clearly and consistently,
• adapts communication to the recipient,
• handles difficult conversations,
• builds authority through communication,
• effectively conveys complex information.

The Ishikawa Diagram, also known as the fishbone diagram or cause-and-effect diagram, is a tool created by Kaoru Ishikawa. It is used to visually depict the potential causes of a specific event or problem, facilitating the analysis of the factors that might contribute to a particular issue. The diagram resembles the skeleton of a fish, hence the name "fishbone," and is used to identify and organize the causes of an issue systematically. It is particularly useful in product development and quality management processes, where identifying the root causes of problems is crucial. The Ishikawa Diagram helps teams brainstorm and categorize causes, such as methods, machinery, materials, manpower, and environment, to find the root cause of a quality or performance proble​m

Cultural differences can have a significant impact on teamwork. Different cultures may prefer different communication styles, such as direct, indirect, expressive, or more evasive. This may lead to differences in the interpretation of messages. Gestures, tone of voice, and words used can have different meanings in different cultures. Something that is acceptable in one culture may be offensive in another. Different cultures may have different approaches to hierarchy in the workplace. Some cultures may be more hierarchical, where decisions are made by people higher up in the hierarchy. Cultures differ in their approach to working time and deadlines. Some cultures may value punctuality more, while others may be more flexible. Different cultures may have different approaches to conflict. Some cultures may avoid confrontation, while others may prefer open conflict resolution. In some cultures, decisions are made after consultation and team discussions, while in others decisions are made by a single leader. Different cultures have different perceptions and approaches to diversity. It is important to build awareness and respect for cultural differences in the workplace. In teamwork, it is crucial to understand and respect cultural differences. Building an atmosphere of open communication, respect and flexibility in accepting diversity can help manage cultural differences and create an effective work environment. This also opens the door to benefiting from diversity through diverse perspectives and ideas.

At the end of the course, the participants should be able to:

1. Acquire an understanding of  self-mastery as a foundation for inspiring leaders
2. Strengthen and sustain their execution capabilities and contribute to the creation of a high performance culture
3. Lead cultural transformation and change processes in their respective areas of influence using emotional intelligence and change management tools

Methodology:

1. Lecture
2. Workshops
3. Video showing
4. Role playing

This workshop is a practical program implementing the principles of coordinating business meetings. Adult learning methodology of learning is used in this program. It is facilitated with interactive exercises and powerful presentations.

Mental Health Facilitator is an international program developed by World Health Organization (WHO) in collaboration with a number of NGOs from all over the world. This program is the first step for information and help, as a first aid kit dedicated to all people who want to learn and recognize the basics of mental and emotional health and provide immediate support.

The instructor-led, live workshop is aimed at people who care for those around and want to be able to really help, understanding the needs of them, at people who wish to apply the principals of mental health to achieve intense personal and professional development and improvement, for deal better with everyday challenges and difficult situations.

By the end of this training, participants will be able to:

• identify mental health problems and make recommendations
• quickly manage difficult life situations with an optimal consumption of resources
• increase the quality of life in the professional and family context
• improve your skills of empathic communication and effective interpersonal relations
• understand stressors and how they can lead to behavioral changes
• recognize problems before they escalate

Format of the course:

• interactive lecture and discussion
• lots of exercises and practice

Course Customization Options:

• to request a customized training for this course, please contact us to arrange

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

The aim of the training will be to review and improve the competencies necessary to achieve business goals, both in terms of individual and team work, especially through the participants' acquisition of skills such as: - Building an effective style of communicating with others - Practical diagnosis of communication barriers and techniques for actively preventing their occurrence - The ability to effectively exert influence and persuasion - Changing one's own attitudes and modeling constructive behavior (e.g. assertive attitude).

The Technical Writing Course is designed to help individuals improve their writing skills in the technical field, including technical communication. The course covers techniques for planning, writing, and editing technical documents and emphasizes identifying the target audience, selecting appropriate document formats, and using visuals and graphics effectively.

It is rare in any organisation or business to find a role that does not require time management. Most operations depend on timing in some form, and an employee who can effectively manage and prioritise their time is always a great asset.

This course equips learners with proven frameworks, digital tools, and leadership strategies to transform chaotic workflows into predictable, high-output routines. Whether you're managing your own deadline load or coordinating deliverables across a team, you will learn to identify time drains, align daily actions with strategic priorities, delegate effectively, and implement sustainable productivity habits.

The content is delivered in a modular format, enabling learners to study at their own pace on any internet-enabled device, while retaining full compatibility with instructor-led facilitation for blended or corporate deployments.

This practical training is designed to help participants better understand how they manage their time and workload, and to improve their overall productivity in daily work.

The course is built around the idea that time is a limited resource and focuses on shifting from a reactive way of working to a more structured approach based on planning and prioritisation.